Privacy Policy

How do we collect your personal information?

We may collect your personal information in some of the following ways:

• When you order on cinnamonsquare.com/
• When you register to receive our newsletters
• When you submit a review regarding a product or a course

How will we use your information?

We will use your information in some of the following ways:

• To ensure smooth processing and delivery of your order, or to contact you in relation to this order
• To enable you to make your subsequent visits to our website as easy as possible, so you do not have to resubmit certain information every time you shop with us
• To send you our marketing newsletters keeping you up to date with our products, courses, last minute offers, new product  launches

What information do we collect?

We collect information essential for processing and delivery of your order and our services.

We do not store payment details on our website. All payments are handled securely by Stripe and PayPal. Please refer to their privacy policies for more detail.  Telephone payments made directly to us follow a strict procedure and card details are immediately destroyed following the transaction.

The customer details we hold are never sold nor provided to any third party. This is with the exception of reputable couriers (which have their own privacy policies in place) who will use your contact details to fulfill your order.

Marketing – Newsletters

We would like to send you information about our products, offers, courses, baking tips and other relevant information that we think will be of interest to you.

We will not share your information for marketing purposes outside of Cinnamon Square. Should you not wish to receive this information you may opt out at any time via the newsletter or by emailing enquiries@cinnamonsquare.com/

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email us at enquiries@cinnamonsquare.com/

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Security of your Data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse.  We take every reasonable precautions and follow industry best practices to protect your data.

We will only keep your information for as long as it is necessary.

Our site is hosted by a reputable agency who ensure that your information is adequately protected.

Cookies

Our website uses cookies. These are the small text files that are stored on your computer each time when you visit a certain web page. Our website uses the cookies only for the purpose of shopping cart functionality (e.g. – contents and cart reference).  They are also used to track visitor use of our website, which provides us with statistical reports on website activity.

For further information visit www.allaboutcookies.org

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. (Some of our website features may not function as a result.)

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at enquiries@cinnamonsquare.com/ or by mail at:

Cinnamon Square Ltd
[Re: Privacy Compliance Officer]
27 Highfield Way
Rickmansworth
Herts
WD3 7PP

This policy was last updated January 2024.